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Terms of Service

Using Our Platform Responsibly

By accessing or using our platform, you agree to our terms and conditions that ensure fairness, transparency, and trust for all users.

Effective Date:

April 8, 2025

Welcome to Referlytics Technologies Ltd. (“Referlytics,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our platform, websites, mobile applications, and related services (collectively, the “Services”). By accessing or using Referlytics, you agree to these Terms. If you do not agree, do not use the Services.

By using Referlytics, you consent to the practices described in this Privacy Policy.

1. Eligibility

  • You must be at least 18 years old (or the legal age of majority in your jurisdiction) to create an account.
  • By using the Services, you confirm you have the legal capacity to enter into a binding contract.
  • Businesses and organizations using Referlytics must ensure that authorized representatives accept these Terms on their behalf.

2. Account Registration and Security

  • You are required to provide accurate, current, and complete information when creating an account.
  • You are responsible for safeguarding your login credentials and for any activity under your account.
  • Notify us immediately at support@referlytics.com if you suspect unauthorized use of your account.
  • Referlytics is not liable for losses caused by unauthorized access if you fail to secure your credentials.

3. Use of Services

You may connect your social media accounts to access analytics, insights, and campaign tools.

  • You agree to use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and platform policies (Meta, TikTok, YouTube, X, LinkedIn).
  • Prohibited Uses include:
  • Scraping, data harvesting, or attempting to bypass API limits.
  • Misrepresenting identity, campaigns, or performance.
  • Reverse engineering, tampering, or disrupting system functionality.
  • Using Referlytics for fraudulent, defamatory, or harmful activities.

4. Content and Data

  • Your Content: You retain ownership of the content and data from your connected accounts.
  • License to Referlytics: By connecting accounts, you grant Referlytics a limited, non-exclusive, revocable license to access, process, and display your data for the purpose of providing analytics and campaign matching.
  • Third-Party Platforms: Data from social networks is governed by their respective terms and APIs. We do not control or guarantee the accuracy or availability of third-party data.
  • Anonymized Data: We may aggregate and anonymize data for statistical reporting, product development, and benchmarking.

5. Subscription, Fees, and Payments

  • Certain features may require a paid subscription.
  • Pricing, billing cycles, and payment methods will be disclosed at sign-up.
  • All fees are non-refundable unless required by law.
  • Failure to pay may result in suspension or termination of your account.

6. Termination and Suspension

We may suspend or terminate accounts that:

  • Violate these Terms or applicable laws.
  • Engage in fraudulent or abusive activity.
  • Fail to maintain accurate account or billing information.
  • You may close your account at any time.
  • Upon termination, your access will end and we will delete or anonymize your data consistent with our Privacy Policy.

7. Disclaimers

  • The Services and insights are provided “as is” without warranties of any kind.
  • We do not guarantee that analytics, campaign outcomes, or performance predictions will be accurate, timely, or error-free.
  • Third-party services (e.g., social platforms, APIs) may restrict or change access without notice.

8. Limitation of Liability

To the maximum extent permitted by law, Referlytics is not liable for:

  • Indirect, incidental, or consequential damages.
  • Lost profits, revenues, or data.
  • Service interruptions caused by third-party platforms.
  • Our total liability to you will not exceed the amount you paid to us in the preceding 12 months.

9. Intellectual Property

  • Referlytics retains all rights, title, and interest in its Services, software, trademarks, and content.
  • You may not copy, modify, distribute, or use our intellectual property without written consent.

10. Privacy and Data Protection

Our collection and use of personal data are governed by our Privacy Policy.

  • By using the Services, you acknowledge that Referlytics may process personal data in accordance with GDPR, NDPR, POPIA, CCPA/CPRA, and other applicable laws.

11. Compliance with Laws and Platforms

You agree to comply with all applicable laws, including data protection, intellectual property, and advertising standards.

  • You must also comply with the terms of the third-party platforms (Facebook, Instagram, TikTok, YouTube, LinkedIn, X) when connecting accounts.

12. Indemnification

You agree to indemnify and hold harmless Referlytics, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the Services.
  • Violation of these Terms.
  • Infringement of rights of third parties.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Country/State], without regard to conflict of law principles.

  • Any disputes shall first be attempted to resolve amicably.
  • If unresolved, disputes shall be submitted to binding arbitration or the competent courts in [Insert Jurisdiction].

14. Changes to Terms

We may update these Terms periodically. Changes will be posted with a new “Effective Date.” Significant changes may be communicated via email or in-app notifications. Continued use after changes constitutes acceptance.

15. Contact Us

Referlytics Ltd.